Digital Transformation | Comms Business
customer knowledge

Transforming the Customer Journey

Comms Business Magazine talks Digital Transformation with Avaya’s Strategic Accounts SE, Paul Wakefield and discovers that a strategic and structured

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Nuvias Appointed as Pan-EMEA Distributor for Juniper Networks

Nuvias has been appointed as a pan-EMEA distributor for Juniper Networks’ full range of high-performance networking, security, data centre and cloud s

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Richard McBee of Mitel

ShoreTel to Become Mitel’s 3rd Major Comms Vendor Acquisition in Ten Years

After showing previous interest over the last three years Mitel has finally got its' target and announced a definitive merger agreements whereby Mitel

Marketing Strategy and Core Objectives of Product words cloud

UK lags behind major developed economies in collaborative working adoption

Three years after the UK government offered flexible working, nearly two-thirds of UK businesspeople work remotely. Yet many do not use collaborative

digital economy

Developing Digital Revenue Streams

Telco’s across the world need to transform their businesses. Shrinking revenues in voice and data mean telcos need to change and develop new digital

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Adrian Thirkill - GCI

GCI Makes Transformational Acquisition with Blue Chip

Managed Technology Services Provider GCI, today announces its fifth and largest transaction within the last 18 months with the acquisition of highly r

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DX CBLive Ep 2

Disruption Looms for the Channel

In the second episode of Comms Business Live David Dungay, Editor of Comms Business magazine led a discussion with three leading industry voices on di


aql Hosts Digital Leaders Lecture

aql hosted the first out-of-London annual Lecture for Digital Leaders. aql’s iconic, Grade II listed Salem Chapel HQ hosted the event as part of Di

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Businesses Create New Digital Positions

Organisations are actively creating new positions to facilitate digitalisation efforts within the finance function over the next 12 months, reveals Ro

Gary Bennett Enghouse Smile

Finding a Channel-Centric Formula

The past few years have seen seismic shifts in the customer interaction and communications landscape. Here, Gary Bennett VP Sales, EMEA Enghouse Inter

3d burger

Go Digital or Go Home?

Today, market leadership is no longer about having the best product, the lowest price, or even the best people. Becoming a market leader in any indust

data analytics

The Journey Continues

Communications management products are evolving rapidly and are a great way to find out more about your customers as well as being a vehicle through w

John Whitty of Solar

Reseller Transformation

In our first interview with John Whitty since his appointment as CEO 18-months ago at reseller Solar Communications we look at the changes he has impl

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Tony Martino - May 2017

Tollring Plans UK & International Expansion

Software development company Tollring is planning further UK and international expansion after achieving 42% growth in turnover leading to a doubling

alex hilton CIF

IT And BDMs Conflicted Over Digital Transformation

IT directors believe that cloud adoption in their organisation is driven principally by their IT function as part of a technology strategy, rather tha

Happy workers

Businesses Lack Skills to Implement New Business Models

Nimbus Ninety and hybrid IT services provider, Ensono, have revealed that more than half of companies are rethinking their business models due to adva

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John Whitty

Solar Creates Disruptive Tech Team

Solar Communications has unveiled a team that is dedicated to technologies that are set to transform the way organisations communicate. Following r


UK Businesses Fall Short on Productivity

Mitel has discovered that substandard communications and collaboration practices are causing UK businesses to fall short on productivity. This lack of

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Tom Ohagan

Virtual1’s Cutting-Edge Network Expands Across UK

Virtual1 has announced the expansion of its network across the UK. The company will be extending both its existing footprint within Greater London and

spending money

Digital Infrastructure Key to UK Productivity

News this week revealed that UK workers’ productivity is stuck below pre-crisis level, with businesses struggling to regain their ability to become ev