Smartphones represent about 10% of the wireless phone market today, according to an In-Stat survey. This will grow to 25% of the overall global market over the next five years.
And more users of smartphones reported that these devices are more “essential” to their business than the users of PDAs or laptops. But “wireless manufacturers have more work to do before converged phones start taking market share from other devices instead of just complementing their sales,” says In-Stat. “Users want a number of feature improvements including better keyboards, automatic synching with other devices, applications that have the same look and feel as on other devices, and expandable screens.”