Because Comms Business editorial team has many years experience working within the industry our features represent the topics that are currently of most interest to our readers.
Written by experts we cut through the hype and cover the real issues making Comms Business a must read every month.
Below are details of the main features planned for the coming issues of Comms Business. These represent only a fraction of the content of each issue but allow you to plan your PR and advertising activity at the most relevant times of the year.
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|Month||Market Report||Margin Maker||IT/ Data||Mobile||Guides|
|December 2013||Preview of 2014||Co-Location||Fixed Mobile Convergence|
|January||Voice & Data Distribution||Data Centres||Virtual Desktop||Wireless Solutions||Channel Profiles|
|February||Call Recording||Network & PBX Security||SaaS||Mobile Distribution|
|March||PBX & Communications Platforms||UC for SME||Microsoft Lync||Mobile Data – International roaming|
|April||SIP Trunks||Audio & Video Conferencing||Non-voice cloud apps||Mobile World Congress||Summit North Show Guide|
|May||Headsets||The Cloud Sales Opportunity||Storage||Mobile Call Recording & Compliance|
|June||Call Management||Microsoft Lync||Wireless||Mobile Device Management – Handling BYOD|
|July||Hosted Telephony||Collaboration/ Federation||IaaS||Mobile Virtual Network Operators|
|August||The Future of Communications Platforms||Superfast Access||Big Data||UC on the Move|
|September||Differentiating ISPs||The Role of the Network Services Integrator||Microsoft 365||4G||Cloud Based Services, Datacentres & Connectivity|
|October||Call and Contact Centres||Billing Services||Data Back Up||Mobile Headsets||Summit South Show Guide|
|November||SIP & IP Phones||Inbound Services||Tablets||M2M|
|December||Preview of 2015||Co-Location||Future Trends||Fixed Mobile Convergence|
Synopsis For Monthly Features
June 2014 issue of Comms Business
Market Report: Call Management
Communications management products are a great way to find out more about your customer as well as being a vehicle through which your clients can measure and control their costs. We ask the following questions:
- Today call management applications have become far more than the call loggers of yesteryear. So apart from logging of voice calls what ‘extra’ features do they have?
- There seems to be a trend of integrating call management products with other applications – call recording and call/contact centre for example. Is this the case and typically what additional opportunities do vendors provide the channel?
- How can call management be used throughout an organisation? Say by the services team, help desk, accounts, sales & marketing etc. etc.
- How best can resellers demonstrate the value of call management applications to their customers.
Case Studies welcome.
What Next for Microsoft Lync?
Here we take a look at what’s is happening with Microsoft Lync. We report directly from Microsoft on future plans for the product and compile a ‘wish list’ of features and functions that resellers would like to see included in the application.
We talk to resellers on their experiences with the product and hopefully get a case study on how Lync has impacted a business or two.
Mobile Device Management – Handling BYOD
Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedised mobile computers, mobile printers, mobile POS devices, etc. This applies to both company-owned and employee-owned (BYOD) devices across the enterprise or mobile devices owned by consumers.
By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can reduce support costs and business risks. The intent of MDM is to optimise the functionality and security of a mobile communications network while minimizing cost and downtime.
- For companies alarmed at the rate of employee adoption of mobile devices to access corporate data MDM is now touted as a solution for managing these devices in the workplace.
- The primary challenge is the ability to manage the risks associated with mobile access to data while securing company issued and BYOD (Bring Your Own Device) mobile devices.
- What is out there to help people keep sensitive content private
- What measures are in place if a phone or tablet is stolen or misplaced?
- Is this a space that is being taken seriously by consumers and dealers alike?
Contact David Dungay: firstname.lastname@example.org
This article looks at the development of the 802.xx standards for wireless connectivity and where ware today with speeds and standards. It’s not a dry look at the data but rather an examination of how applications are enabled by faster, wider coverage of Wi-Fi.
Case studies welcome.
Tel: 07818 043276
Tel: 01892 538348
E-mail – email@example.com