Now, customers choosing the combined offering to address their audio and Web conferencing needs will have a single provider and customer support point. Premiere Global Services is the first audio conferencing service provider to offer an integrated solution that includes Acrobat Connect, a rich Web communication system providing high-impact online meetings, training and presentations that can be accessed instantly, through any Web browser.
The partnership provides companies with an easy to use and flexible service that delivers personalisation, security and scalability. Users can instantly communicate and collaborate through always-on virtual meeting rooms that can be customised to reflect the company’s brand image or to help reinforce the key messages of the meeting. In addition, rich media content can be synced to the event to increase participant engagement.
“More and more businesses are looking to use a combination of Web and audio conferencing to communicate effectively with their various constituents, such as employees and stakeholders,” said Andy Pearce, managing director, EMEA, Premiere Global Services. “Adobe is an industry leader for advanced media solutions and therefore a perfect partner for leveraging our brand and introducing our products to a wider audience.”
Organisers are given full control of their meetings and assets through robust call controls, participant management and synchronised meeting recording. Additionally, the Premiere Global Communications Operating System (PGiCOS) seamlessly combines the latest alerts and notifications technologies to offer a number of pre and post event services that can be added to help drive attendance and build awareness of the events.
“We have chosen Premiere Global Services as our audio partner because of the company’s outstanding customer service record and the breadth of its service offering,” said Giles Cunningham, enterprise partner manager, Adobe Systems. “Like Adobe, Premiere Global’s emphasis is on providing an excellent experience where the user feels in total control of every aspect of their event.”