Airbus Takes Off with Cisco Unified Communications

Cisco has announced that Airbus has completed deployment of a Cisco Unified Communications system to help improve collaboration, increase productivity and simplify its communications infrastructure, which will support 45,000 employees. The completion of the deployment marks the shipping of 12 million Cisco Unified IP Phones.

Cisco shipped their 1 millionth IP phone in 2004.

Airbus has migrated from a traditional PBX system to a fully IP-based telephony system, with 30,000 extensions in France and 10,000 extensions in the UK. Airbus is using Cisco Unified Communications Manager call-processing software to cover all sites. The contract to implement and manage Airbus’ IP Communication over a five-year period was signed in 2005 by Orange Business Services, the communications service operator and integrator that represents the business communications solutions and services provided by France Telecom Group.

Cisco Unified Communications is helping Airbus extend consistent communication services to all employees working at Airbus campus locations in France and the UK. Orange Business Services took just nine months to install the central architecture following initial configuration and planning. The solution was rolled out at a rate of up to 600 phones a day, highlighting the speed and ease with which Cisco Unified Communications can be implemented.

“Effective communication systems that encourage collaboration between employees and help improve company efficiency are essential in helping us respond to growing customer demands,” said Robert Louge, head of IT Projects, Airbus. “Cisco’s solution has helped us improve communications, reduce our spending by simplifying our communications infrastructure and allowed us to make a quick and simple transition to an IP-based Unified Communications platform.”

Chris Dedicoat, President, European Markets, Cisco, said: “Shipping our 12 millionth Unified IP Phone to Airbus highlights the speed at which Cisco Unified Communications is being adopted and the benefits it brings to customers. The system deployed by Airbus will help it meet the communication needs of a growing business, reduce costs and encourage collaborative working, which will help increase the productivity of its employees.”