Avanquest offers full support to its channel partners – from sales, to implementation and ongoing technical assistance. By partnering with Avanquest, resellers can immediately add My Teamwork to their portfolios, regardless of whether they have the technical skills in house.
My Teamwork was developed by Alcatel to meet the demands of a highly mobile workforce that needs to stay in touch, such as a project team. This simple-to use enterprise-ready secure collaboration solution enables knowledge sharing, instant messaging and web collaboration through audio and desktop multimedia conferencing, from any location, from any device-including mobiles, thin client and Blackberries. Presence-based services can also provide employees with a real time view of whether colleagues are available to communicate.
My Teamwork replaces low featured, insecure and expensive services and makes it free to collaborate. It is easily integrated with any PBX platform and can optionally support a Microsoft Live Communications Server (LCS) and Microsoft Office Communicator environment.
The Avanquest/Alcatel application partnership is focused on meeting the growing market for enterprise collaboration solutions. With companies dealing with an ever increasing volume of emails, there is an immediate need for applications that utilise IP networks and deliver team communication in real time from any place.
Avanquest’s extensive experience of installing and supporting data and unified messaging solutions will enable it to support many of Alcatel’s existing partners helping them drive more value from current and prospective clients.
Chris Thompson, UK Managing Director, Avanquest commented “There is a growing market for unified communications solutions and demand is from a more mobile workforce who want to be able to choose from the technology available which device they prefer. Companies on the other hand want to streamline working practices and cut costs. Avanquest can deliver both.”