Channel reaction has been swift with MTV Telecom Chairman Martin Hatcher commenting;
"We are delighted to hear of Pat's appointment. We have worked with Pat over the last 2-3 years and she is certainly one of the most professional and dynamic managers in the industry. We very much look forward to continuing to work with her to grow our respective businesses in the UK."
Prior to joining Avaya Pat Hume was the Senior Vice President of Channel Sales and General Manager of the Asia/Pacific market for Critical Path Inc., a software company dedicated to the development of messaging solutions for the telecommunications industry. Pat also held the position of President and CEO of VerticalNet Inc. Before joining VerticalNet, Pat spent 20 years at IBM. During her career with IBM, she held numerous management and senior management positions in the areas of finance, development, marketing and sales. All in all the new Vice President of Small and Medium Business Solutions disposes of 29 years experience in the high tech and telecommunications industries.
"Business partners are an integral part of Avaya's growth strategy in EMEA. It will be very exciting to identify the areas where the company can improve and deliver tangible results that are evidenced in revenue growth and business partner satisfaction", said Patricia Hume, Vice President Channel Sales EMEA, Avaya. "Channel management and channel excellence are critical to the success of our partners. This includes a business partner program that is simple and effective and lets partners 'love' doing business with Avaya. And there are ample reasons for them to do so: Avaya has an enviable market share position and together with world class partnerships will Avaya continue to be number one in the market."