Avaya & Nokia Collaborate to Deliver Next Phase of FMC Applications for Enterprises

Avaya and Nokia have announced the next phase of their strategic collaboration with a solution that provides users of Nokia Eseries business devices with one number access and advanced enterprise telephony capabilities as they travel across private Wi-Fi and public mobile networks. With a single mobile device, workers can “handoff” phone calls at the click of a button, using dual mode communications, as they travel from inside a company building (Wi-Fi) to the outside environment (mobile) – and vice versa. This gives workers a more convenient and productive way to manage their communications, while giving organisations a more cost-effective approach to enterprise mobility.

The solution – Avaya one-X Mobile Dual Mode Edition – combines IP-based applications with Nokia Eseries business devices – the Nokia E60, Nokia E61 and Nokia E70 models – to deliver the full benefits of FMC. The offering includes a dual-mode device with SIP capabilities that can make and receive calls over both mobile and WLAN, both on and off a company campus.

For example: when a worker is communicating while roaming inside company walls, the solution uses the company’s communications system and a secure Wi-Fi network. This drives cost savings by eliminating the need to use cellular minutes while at work. When the worker travels outside a company’s Wi-Fi network, they can handoff their Wi-Fi call to the cellular network outside by pressing a button, keeping their conversation going uninterrupted.

Avaya will sell the mobile application as part of its IP telephony portfolio through its enterprise channels; Nokia will sell the solution through its operator and other channels. Both companies are investing research, development and marketing resources to realise the enterprise fixed mobile convergence market.