BT Wholesale has signed an exclusive partnership with Jabra, to offer sound-enhancing headsets and speakerphone bundles to its resellers.
The new headsets offer enhanced comfort for users who need to wear them all day – such as contact centre staff – and feature high definition (HD) sound, noise-cancelling and hearing protection technology.
Marc Timmermans, director Wholesale Calls & Hosted Communication Services, BT Wholesale said: “Working with Jabra gives our Wholesale partners an exciting opportunity to add even more high value add-ons to our hosted offerings, helping them to expand and differentiate their proposition and drive new revenue streams. We’ve also made this available so that any customer can buy the Jabra products through our online sites. They don’t have to be a hosted customer already, as they just need to access our eCatalogue service through our website.”
Nigel Dunn, Managing Director Jabra EMEA North, said: “We are excited to be embarking on our partnership with BT Wholesale as the exclusive headset supplier of choice for the next four years within their hosted communications service. Providing BT Wholesale’s resellers with the option of deploying Jabra audio devices as part of their UC or SIP trunking voice service allows the channel partner to fully own the end-to-end customer solution, blocking out the competition from adding on devices post roll-out.
“Naturally, as sound solution experts, we understand that the headset plays an integral role within UC and Cloud deployments and is the conduit between next gen technology and the user, quickly driving adoption and delivering ROI. This partnership will now allow resellers to deliver that message and support their end-users to increase value in the relationship.
“By becoming BT Wholesale’s exclusive audio device partner we can provide their channel community with corded and wireless headsets and conference speakerphones that feature superior sound quality, are robust for daily use and comfortable for all-day wear. The benefit of this to the reseller is that they can be easily ordered via their existing path to purchase through BT Wholesale and also help support increases in ARPU to drive incremental margin.”