The guide comes in response to BT Business research that found only a quarter of small businesses in the UK are currently using broadband telephony services. It forms part of the ongoing BT Business “Understanding…” series that are aimed at helping smaller companies get the most out of technology.
Bill Murphy, managing director of BT Business, said: “A quarter of small businesses in the UK are already using VoIP services, but that means the vast majority still aren’t.
“What we’re showing with this guide isn’t just how to make calls over the internet, but the real benefits it can bring to smaller companies. These extend way beyond cost and allow even the smallest company to create a more mobile, flexible workforce. It can also mean increased efficiency and productivity without significant capital investment. As well as that, VoIP starts small businesses on a journey towards unified communications by bringing everything together in one place.”