Furthermore, despite 72 per cent stating that if they lost their IT for the day it would have a damaging effect on business, only 75 per cent of IT personnel said that operational uptime was critical. A shocking contradiction when it has been revealed that businesses lose 300,000 hours and £2bn in total each year due to unplanned downtime.
The findings reveal grey areas in the knowledge of data centres, demonstrating that the theory of information safekeeping is solid but the practicality and responsibility is misplaced.
Roger Keenan, managing director at City Lifeline said, “With data operations and management being the life blood of businesses today, the fact that so many organisations lack confidence in their data centre operations is very concerning. It is imperative that a business has a data centre solution they can trust, whether in-house or external.
“There also seems to be a disconnect between thinking and doing. Although most businesses are aware of how critical their data resources and operations are to the company and know the devastating effect any sort of IT loss would have, uptime isn’t prioritised by a surprising number of people. The very success of data centre mission critical operations relies on uptime – it is concerning that this isn’t more recognised,” Keenan concluded.
City Lifeline will be on hand at the IP Expo on Stand C5 to offer expert advice and discuss the importance of data centre uptime, as well as the benefits of outsourcing to an external provider to ensure smooth running of the business and how this can be achieved by choosing the right data centre.