Secure remote access is another possibility for networked equipment and providing proactive fault reporting, the South coast company is growing from strength to strength providing its clients with customized packages and a can-do attitude.
Solutions are supplied through a network of partners and value added resellers. With dedicated installers and flexible aftercare support, Data Track has an impressive reputation, working with a wide variety of businesses from British Telecom and Orange to regional accounts with a minimum of 100 telephone lines. On the voice side of the business, the solutions are popular with companies wanting to combat phone fraud, monitor staff performance, look for cost savings plus analyse network call capacity and Voice over IP quality.
For data networks, customers are looking for secure ways in which they can connect to a diverse range of equipment, interrogate the equipment for faults and then trigger corrective action. Customers need to be able to control and audit who has visibility of the equipment, who can connect to it and what they can change.
Data Track says it is in a unique position that the majority of its products are designed and produced in-house at its headquarters. They also offer support to customers through an experienced team of professionals, backed by the knowledge of those who built the products. This is crucial to give resellers and clients peace of mind plus first class customer satisfaction.
Head of Sales and Marketing, Michael Owen comments, "Data Track has a wealth of knowledge and expertise that is being provided to over 300 international and UK based clients. We are now looking for more resellers who are focused on delivering Managed Services and industry leading solutions to their clients. More and more organisations are grappling with reduced budgets and increased complexities, such as moving from TDM to IP, this represents an ideal opportunity for channel to embrace valued added services and Data Track is very well positioned in this space. Value added sales, minimal customer interaction and attractive recurring profit margins are some of the benefits accountable for increasing the reseller partnerships for Data Track."