Over the past five years Chess has become an acquisition machine. The experience gained from 39 acquisitions ensures that all departments are geared towards integrating the new customers as efficiently as possible. Our focus is on making the new customers feel welcome and cross-selling more products to ensure maximum customer retention. Successful integration planning and execution is the key to a successful acquisition performance.
Chess has identified that consolidation within telecom resellers will continue vigorously over the next couple of years. Customers will demand more products and increasingly sophisticated solutions and applications. This will result in super resellers that have achieved sufficient critical mass to satisfy these demands. Distressed opportunities are in the minority as telecoms resellers should be cash generative.
Corporate Director Richard Btesh advised, “In my experience people sell their businesses when they are bored or have cash flow problems. This is not the best time, it is usually better to sell a business that is performing well and as a buyer I have no problem in paying an enhanced price for a better performing business. I am delighted to say we have now increased our facility for acquisitions to £10million.”