Success in Spain has led Comms-care to provide their support services within Germany due to the demand from their Customers. Located in the heart of Frankfurt, Comms-care will be initially supporting their Customer’s with Cisco maintenance cover to the SLA’s that are in practice throughout the UK.
Citing dramatic growth Comms-care says they have rapidly increased their number of engineers within the last four months to accommodate the demand. This demand for Comms-care European services has grown due to the increase in UK based resellers having more and more support requirements throughout mainland Europe. Resellers are therefore requiring a centralised & dedicated IT support service to serve their European Customers.
Scott Yates, Managing Director at Comms-care explains: “Our resellers are increasingly requiring support across Europe; Comms-care recognise this and are putting the necessary plans in place to support them. Germany is just one in a long line of offices that we are planning to open. Within the next two years we are expecting to have around 6 regional offices across mainland Europe including Spain, France, Germany, Netherlands, Austria and Italy.