CTI Group Adds Call Recording to the IBM BladeCenter

CTI Group says it has achieved new industry heights using its SmartRecord IP on the IBM BladeCenter. Combined for the first time in recent testing the IBM hardware and SmartRecord IP delivered a superior standard of call recording, whilst at a lower cost of ownership for telecom customers.

Recent performance testing at IBM’s Montpellier, France facility, SmartRecord IP was tested on a set of IBM blades with a BroadSoft BroadWorks softswitch. With its unique recording methodology and utilising the BroadWorks Lawful Intercept interface, the recorder was benchmarked with 316,000 calls, representing 380,000 minutes of recorded calls with an average CPU utilisation of 15 percent and a peak utilisation of 25 percent. The performance benchmarks demonstrated a 50 percent performance advantage over previous benchmark results.

SmartRecord IP provides a reliable, high performance and affordable carrier-grade, hosted call recording platform. This meets the most rigid demands of many Tier 1 telecommunications service providers and their complex networks.

As a carrier-grade call recording platform, the CTI SmartRecord IP uses unique patent pending technology, coupled with white-label support for multiple channel partners and tenants, to make hosted call recording a reliable and efficient value-added product for hosted VoIP suppliers.

The IBM BladeCenter system is the ideal solution for deployment of converged services over a single integrated platform. It includes systems designed specifically for the telecom industry that are NEBS3 / ETSI compliant. IBM BladeCenter is an advanced blade system that integrates servers, storage and networking into a single chassis.

Andy Wilson, Vice President of Sales and Marketing at CTI Group comments: “The IBM BladeCenter provides CTI Group with a perfect blend of cost-effective resilience and scalability. It provides SmartRecord IP’s modular architecture with affordable scalability for system upgrades, reduced footprint in racks, lower power consumption and easier additional recording server integration.”

In addition, the CTI Group is now a recognised IBM Industry Solutions Reseller (ISR), thereby simplifying the delivery for its SmartRecord IP solution on the IBM family of products.