CTI Group SmartRecord Interoperability

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CTI Group has announced that its call recording solution, SmartRecord, has successfully passed compliance testing with the Speakerbus i turret. The i turret is a high-performance global trading system which is used for a broad range of applications including investment banking, hedge fund management, spread betting and energy and commodity trading.

The company says this development enhances the range of voice management solutions available to the global financial industry. In addition, both CTI Group and Speakerbus are committed to their international channel partners. This is exemplified by both SmartRecord and i turret having passed the Cisco Interoperability Verification Testing (IVT) for the Cisco Unified Communications Manager as well as achieving interoperability certification on the Avaya Aura IP communications platform.

John Graves, Product Manager at Speakerbus, stated: “At Speakerbus, we are committed to developing forward thinking technology partnerships and CTI Group’s SmartRecord software was seen as a complimentary solution to our existing eco system of partners. CTI Group is a well respected vendor within the financial services industry and their support for the i turret with Smart Record ensures that we are delivering a robust, high value product that meets the needs of our multinational clients.”

Charles Rich, CTI Group’s Sales Manager for Global Financial Markets, commented: “We believe that this development is the natural next step in the evolution of both organizations. Speakerbus and CTI Group were at the forefront in the development of IP-based voice management solutions for the international trading industry. By partnering with an established solution provider like Speakerbus, we are able to enhance our product offering to customers in the public, defence, financial and energy trading sectors as well as our channel partners targeting these markets.”