Dimension Takes UC in the Cloud

Telephony Cloud

Dimension Data has announced that it is extending its portfolio of cloud-based Unified Communications (UC) services to include Cisco Hosted Collaboration Solution (HCS). Dimension Data’s strategy is designed to utilise its expertise in UC and cloud to empower enterprises to realise the full benefits of the cloud, regardless of their stage of cloud UC adoption.

Dimension Data will deliver its Cisco HCS-based services globally as a part of its portfolio of public, private and hybrid cloud services with multiple consumption models to support both dedicated and multi-tenant, usage-based environments. Dimension Data’s UC services for cloud will complement its existing UC services for voice, pervasive video, contact centre, instant messaging and presence.

Adam Foster, Dimension Data’s Group Executive, Communications, said, “As a trusted advisor to our clients, we know that implementing and maintaining UC can be a complex and costly undertaking. Expanding our existing cloud services powered by Cisco with HCS enables us to offer UC via a utility-based cloud delivery model, allowing clients to focus their IT resources more efficiently and strategically.”

“Cisco has had a longstanding relationship of over 20 years with Dimension Data, and they represent one of our largest global partners,” said Eric Schoch, General Manager of Cisco’s Hosted Collaboration Business Unit. “With Dimension Data adding Cisco’s HCS solution as part of their UC cloud offerings, our global client base will ultimately benefit from the utility cloud UC delivery model, while also offloading the complexities of ongoing UC management.”

“Our clients are looking to leverage the cloud for more than just simple, temporary workloads,” said Steve Nola, Group Executive of Dimension Data’s IT-as-a-Service group. “Dimension Data is committed to providing enterprise-class cloud services with our integration expertise to help clients accelerate their migration of production applications, such as Unified Communications, to the cloud.”