Managed services provider Eclipse has launched its Office 365 service for small to medium businesses. Eclipse offers all the functionality of Office 365 with increased levels of customer support and tailored migration services. The launch is the first since Eclipse became one of Microsoft’s first official CSP (Cloud Solution Provider) partners in 2014.
“We’ve worked hard to create a comprehensive, no-nonsense service for UK businesses to facilitate their journey to the cloud,” said Pete Tomlinson, director of product, marketing & sales at Eclipse. “SMBs have very specific needs; the requirements of a high-growth business with limited IT support are very different to a larger company looking to be smarter with IT spend and move all their technical processes offsite. What they have in common is a need for increased consultancy and support through the process. Eclipse excels at that.”
Starting from as little as £3.10 per user per month, Eclipse’s service starts with an initial consultation where the company’s environment, including number of users, data and mailbox sizes and any complexities around moving data into the cloud are evaluated. A proposal is created outlining the best end-to-end process for migration with minimum disruption to the business and its users. A dedicated support specialist manages on-boarding while a UK based, unscripted customer and technical support service is available to all users.
Pete continued, “Eclipse’s expertise in network infrastructure and our award winning customer support over the last 20 years gives our customers peace of mind. Business connectivity has never had to deliver so much; new cloud technologies are exciting but have to exist in the context of wider IT and business objectives. It’s exciting to be able to offer companies new ways of working collaboratively with end-to-end solutions for connectivity, cloud and communications services.”