The products, which include ‘Dynamic Reports’, an electronic billing and invoice solution and ‘Analysis’, an online reporting tool enable businesses looking for ways to cut costs, to run more efficiently and differentiate themselves from their competition by offering a ‘green’ solution.
John Birbeck, CEO, CTI Group, Inc comments: “CTI Group is synonymous with high quality, feature-rich eBilling products that offer a cost-effective solution for customers looking to streamline costs – invaluable in the current economic climate. The suite of products has received an excellent reception in Europe from customers of all shapes and sizes, including the top five mobile carriers and we are now hoping to build on this success in the US market.”
Dynamic Reports, is a ‘push’ analysis product for residential and small businesses and is delivered to a PC or mobile phone via e-mail in HTML format, offering users a green and ecologically friendly alternative to the traditional paper bill. Analysis is aimed at medium and large businesses as a means to analyse and provide customisable reports to identify areas of interest, trending and potential cost saving opportunities. Rather than scouring through paper bills line by line, companies can quickly and easily analyse their telecom activities and expenses at a glance, or as in depth as required.
Users of eBilling products can promise cost savings by alleviating paper, postage and processing costs and in doing so additionally gain a non--price related market differentiator by going green. eBilling tools also permit faster bill payment ,lower billing enquiry costs and provide a mechanism to improve customer satisfaction.