Marketing Manager Adam Binding says: "At Windsor we have always taken customer care very seriously, talking and listening to our customers and taking their views on board. Over the last six months we have conducted a series of programmes and the results have influenced the new website design and content." Every member of staff has also been given an opportunity to contribute, reflecting the company’s Investors in People status.
Windsor Telecom provides memorable phone numbers and inbound call solutions. The new website enables customers to search from millions of numbers for their perfect phone number. Live call statistics can be viewed and reports downloaded, emergency call divert profiles can be setup and you can even organize a free Conference Call.
"We are a successful, reliable and growing company with over 10 years experience of developing market leading technology” says Adam Binding. “Our phone numbers and bespoke solutions are used by FTSE100 companies and thousands of SMEs to increase business. Public sector organisations and charities use our services to improve efficiency, save money and manage major change. The new website is the natural next step."
CEO Neil Sherring added: "We are in a competitive market. Customers rightly expect value for money and a professional service. At Windsor we know that our products and technology are not only the very best available, but also that we listen to our customers. As a result, we will continue to refine our products and services to meet their needs now and in the future."