The solution also enables companies to record and analyse voice calls as well as track bandwidth usage and available network capacity, helping them to make accurate predictions about future usage – assisting network infrastructure investment planning. As companies look to deploy voice and video as well as data across their networks, management of network resources has become a larger issue for companies of all sizes.
Tom Perry, head of marketing, Freedom, commented: “CommsOffice Pro is a powerful tool for managing telephone and general networking resources. It can provide valuable information where internet or email abuse is suspected or has been flagged up by a member of staff. These things can be a serious drain on resources and if not kept in check can even lead to legal action if an employee is offended by material sent to him by email from another member of staff, for example.
“One recent internet usage report noted that 70% of all internet porn traffic and more than 60% of all online shopping purchasing is carried out during normal office hours in the UK. This is worrying stuff for those running businesses which depend heavily on employee productivity to keep their businesses in the black.”