The re-working of the Fused Webcalls product portfolio is a result of Fused’s industry research and analysis into IP telephony technologies coming of age and a growing understanding within the Channel of the attractive commercials VoIP can offer end users.
The new product portfolio includes 5 core products that individually or in combination offer solutions to address all commercial VoIP requirements. Webcalls Connect is a SIP trunks solution for SMEs to exploit call savings with a minimum of infrastructure change, Webcalls Hosted is a flexible, rich featured hosted IP PBX solution, Webcalls Office is an on-site IP PBX to maximise existing PBX expenditure, Webcalls Mobile is an exciting offering for the channel as it is a roaming VoIP account for mobile phones, PDAs and laptops which allows for free on-net calls between mobile devices – making cost effective global mobile working a reality and finally Webcalls Record, a call recording solution ideal for all companies, irrespective of call volume.
Mark Salvin, Fused Group COO, comments ‘This is an exciting time for Fused Webcalls as it confirms we have the leading edge - not just for VoIP technologies but for products that really deliver tangible benefits to the channel and their end users. We made a strategic decision to develop these new solutions in-house; consequently, we know them inside out and can continue to offer excellent, knowledgeable sales and technical support. After fully immersing ourselves in their development and getting the commercials right, it’s great to see them finally be launched at the Comms Solutions event at Wembley and the Convergence Summit North in Manchester.’