Dave Bailey, ICT Telecoms Manager at King’s College Hospital, “We had been alerted to the limitations inherent in the telecommunications system following the bombings on 7/7,” Bailey explains.
“Whilst our telecommunications network coped with the situation, it did show some weaknesses that needed resolving. Within the specification of the Civil Contingencies Act of 2004, we are required to provide the best resilience we can against these kinds of scenarios and also equipment failure,” explains Bailey.
Working with GemaTech, King’s College Hospital, which receives over 1.8 million in-bound telephone calls a year, has been able to achieve Business Continuity resilience. “I know that the telecommunications system is in an infinitely better shape now. We have the flexibility we require to implement any plan that might be needed, as indeed an independent audit has concluded too”, says Bailey.