The new, bespoke ‘Network Quality Management System’ (NQMS) replaces Geo’s current RFTS (remote fibre test system), providing enhanced monitoring, testing and reporting functionalities.
“We already had a pretty robust 24x7 monitoring system across our high capacity, fibre network,” said Graham Leach, Geo’s Chief Operating Officer (COO). “But with the continual growth of our physical infrastructure, including our new subsea cable routes between the UK & Ireland, and our commitment to delivering against our aggressive fibre fix SLAs, decided it was time to invest in a more sophisticated solution.”
“Customers are at the heart of everything Geo does,” continued Leach, “and we constantly strive to provide them with, not only an exceptional fibre optic network solution, but proactive and responsive management of their critical networks. By selecting EXFO’s NQMSfiber solution we will be able to identify and respond to potential outages before our customers are affected.”
Anthony Crane, Managing Director of Magdalene added: “The quality of the Magdalene network operations service is underpinned by the capability of the tools that our NOC engineers have at their disposal. The EXFO NQMSfiber significantly enhances our ability to monitor, predict, prevent and react to Geo fibre network issues. This tool provides a higher level of analytic data and also integrates into our current systems. This enhances our service delivery performance in both preventative and reactive scenarios, having a direct positive impact on the end customer service.”