Global Crossing has launched a VoIP Integrity Service, a real-time visibility and reporting service, as the latest addition to its portfolio of Application Performance Management (APM) services. Global Crossing VoIP Integrity Service provides key performance reporting and indicators, including per-call Mean Opinion Score (MOS) metrics, in addition to the standard features of Global Crossing Network Integrity and Global Crossing Application Integrity Services.
Global Crossing VoIP Integrity service empowers enterprise network managers to optimise VoIP network design and utilisation through end-to-end, real-time performance monitoring, robust trouble shooting and one-second increment data gathering.
“Converged IP networks require high levels of transparency, end-to-end monitoring and end-to-end management to achieve consistent reliability and quality for real-time applications,” said Anthony Christie, Global Crossing’s chief marketing officer. “By gaining such a high degree of visibility into and control over their VoIP network performance, enterprise network managers can maximise the productivity of their organisation and achieve lower total-cost-of-ownership efficiencies.”
VoIP Integrity performance reporting is a tool for enterprise network managers to proactively design and troubleshoot their entire network and or individual locations for optimal quality. Reports provide information on VoIP call quality distribution for a selected site over a specified period of time, identify the top 20 sites with the highest number of VoIP call flows, and highlight the worst performing sites based on call quality for the selected time period. Network managers have real-time visibility into network and applications performance, enabling them to identify potential performance issues before they lead to service interruptions.