A series of large corporate wins has forced Incomm to restructure the business and create new brands. ‘Intelligent Hotel’ is the first brand to launch on 1st February, it is a modular range of “Advanced Converged Hotel Technologies and Services” that are supplied, installed and supported by Intelligent Hotel Limited part of the Incomm Group of Companies, therefore ‘one point of contact’. Specific to the Hospitality Market, we see this as an enormous division of the business leading up to the 2012 Olympics.”
Steve Wanklyn, former Managing Director with TMS with an MBA in management and after 25 successful years in senior positions within large international telecomms / data communication companies, has developed a wealth of knowledge, experience and skills in customer service and identifying technology solutions to improve processes, productivity and company growth / profitability.
With his fellow directors, Steve's vision for Intelligent Communications (Incomm) and its sister company Intelligent Hotel is for both companies to become the best of breed in identifying customers requirements and providing technology solutions to everyday processes and productivity restrictions in order to grow companies profitably."
At Incomm’s headquarters in Arlington Square, Bracknell a full and impressive demonstration facility has been established and allows us to impress our customers with future technology that other resellers can’t show on a live system including multimedia communications, contact centre functionality and hosted solutions.
Doug Murzell who joins as Technical and Operations Director, formerly Managing Director of DMT also has over 25 years experience in communications, with an MBA in Computing and having senior positions with some of Nortel’s most successful resellers.
“I believe these are changing times, our experience and professionalism is key in the market place right now. Concentrating on best of breed products and ensuring our staff are accredited to the highest standard is my focus, along with unrivalled customer support, helpdesk functionality and outstanding response times. We have some major organisations relying on us to support them with mission critical projects. I too am excited about 2010 and what it holds for us as a business, we have already achieved so much in such a short space of time.”