Joe Murphy joins TelcoSwitch to lead a new Dealer Channel for the business. Having previously spent 18 years in a similar role for Adept Telecom Murphy is experienced in supporting and recruiting new dealers to sell next generation solutions.
Joe Murphy: “A number of years ago there was a departure from the traditional dealer model with vendors either developing their own billing platform or buying one so a lot of dealers migrated to virtual reseller models. This is great for those wanting to develop businesses capable of provisioning and supporting a customer base but it has meant that there are limited options for freelance telecoms specialists who want to focus on selling and building commissions. Not everyone wants the hassle that comes with running a business, training staff, looking after the day to day management of the customer so we are here to bring back an option that was always popular but to support it with very modern mechanisms. I was attracted to the role at TelcoSwitch because they are invested heavily in product development but they are massively passionate about developing a modern Channel business and this is reflected in the dealer model. Our agent tools are all online with deal calculators and proposal tools offered from day1 and dealers will sell under our sister brand which has a dedicated website and product information.”
Russel Lux, CEO states, “We are very pleased Joe has agreed to join the team. TelcoSwitch is a channel business, we are about supporting our partners by building compelling and interesting solutions for our channel, we are not experts in selling directly so we are actively recruiting partners who are and now our partners can choose the very best method of engagement for them. Dealer or Wholesale. Paul (Gibbs) knows the Wholesale channel and in Joe we have a perfect wingman for Dealer.”