Kcom Signs Framework Agreement for UK Public Sector

Acquisition

Communications provider Kcom has signed a new framework agreement that means its services and solutions are available to all UK public sector organisations.

The Crown Commercial Service new Network Services framework agreement is a procurement vehicle for wide range of network and telecommunications services, categorised into 10 lots.

Kcom bid for and was awarded places on nine lots, reflecting its broad capability and long standing reputation as a key supplier of communications solutions to the public sector.

Services available from Kcom under the agreement include best value services in data access services (WAN) and local connectivity services (LAN), traditional and inbound telephony, mobile voice and data solutions, audio and video conferencing.

Kcom has also been awarded lots covering IP Telephony and Integrated Communication Services, suitable for organisations with in house contact centre, collaboration or unified communications requirements.

Procurement under the framework can take place via direct award from published service offers or through either a short-form or full further competition between suppliers.

The Network Services agreement replaces the PSN Connectivity and PSN Services frameworks which have been in place for the last three years. During this time Kcom established a strong reputation in the supply of cloud-based collaboration and contact centre solutions.

The new framework award enables a wide range of organisations to benefit from Kcom’s new, innovative solutions complemented by a wide range of GCloud services available from both Kcom and its sister company Smart421, which specialises in cloud consultancy and managed services.

Kcom’s Director of Public Sector, Afshin Attari, said: “Our footprint in the UK’s public sector will be strengthened by this award as we continue to develop new commercial and delivery models for our services.

“Recently, our specialist skills in complex cloud-based contact centre services have been in much demand in several sectors including central government and we’re pleased that customers can now access those service via the new Network Services framework.”