The contract will see Kingston Communications’ call management platform, Myriad, being used to host and manage all of Windsor’s 03 number ranges and a large proportion of its 08 number ranges, which deliver in excess of three million call minutes per month. This will also enable customers to take advantage of Windsor’s popular call management services.
Windsor Telecom is the UK’s second largest supplier of 0845 numbers and counts Sony, Habitat and Thomson Directories amongst the 9,000 business customers to whom it provides inbound call management solutions.
David Bennett, Commercial Director at Windsor Telecom, commented: “Our great customer service, loyal client base and state-of-the-art call management services have made us one of the leading inbound voice specialists in the UK. 03 numbers are already showing signs of being the UK’s most popular phone numbers due to their truly modern and transparent charging structure and we are at the forefront of helping businesses and the public sector move with the times.”
“The decision to work with Kingston Communications was down to its excellent reputation in this arena and our belief that this partnership will enable us to meet the communication needs of our customers even more effectively going forward.”
Nick Lewis, Windsor’s account director at Kingston Communications, said: “We are proud to be working with Windsor Telecom and confident that our services, including the extensive capabilities and resilience of our Myriad platform, can make a valuable contribution to Windsor’s continued success in the telecommunications market.”