Resellers from the IT, comms and mobile arenas with little or no experience of voice or hosted services can move quickly and easily into this fast growing area with Micro-P from July this year, using the service as either wholesale or white label with no admin charges.
Rob Hendry, head of business development at Micro-P, explained: “This new hosted VoIP service will allow resellers who may be concerned about stepping into either voice or hosted solutions to go and sell this service with confidence. It represents huge upfront commission payments, much like traditional voice system models, with recurring revenue thereafter. Our strategy is to keep the VoIP and connectivity as simple as possible, which we’re very excited about.
“Voice and data can be very complicated for those who haven’t sold it before. Conect makes it very easy for a reseller with no experience. This is a true end to end service for resellers,” continued Hendry. “We can support them technically, with hardware, fixed line connectivity and broadband for voice and data, and in deployment and training.”
Three easy steps within the new Micro-P Conect hosted portal will take resellers through a process that makes selling a hosted VoIP solution simple. It allows them to test the strength of connectivity at a customer’s location, and then the system can recommend a fibre or a dedicated line, plus make further connectivity and hardware suggestions.
Micro-P also does a site assessment for its resellers and then delivers onsite staff training and implementation of solutions. Commented Hendry: “We offer pre and post installation and 360 degree aftercare. In theory, you may not need to touch the products from cradle to grave; they’re all supported via the portal.”
Hendry noted: “Micro-P sells hundreds of thousands of routers and switches. We have consulted our resellers about what they are doing with them and how they are connecting them to the network, and based on that feedback we are now bringing to market a simplified hosted solution.”