Convergence Group has added a total of eight new members to bring its team up to 35 staff. Three new members will be joining the technical and engineering department including a technical support officer, support engineer and provisioning engineer. A further three members will be joining the sales team as well as a new client facing account manager and service desk manager.
This follows on the £750,000 investment in the recent opening of the company’s new high-tech Network Operations Centre (NOC), an impressive facility, designed to monitor, manage, identify and resolve any encountered network irregularity for its customers. The site is fully equipped with sophisticated network management, monitoring and analysis tools and provides a comprehensive view of all network traffic and activities around the world.
Founded by 34-year-old entrepreneur Neal Harrison, Convergence Group has grown from being ‘a one man band’ consultancy only four years ago to a multi-million pound national and international data network provider with a total team of 35 including 17 dedicated technical support members, servicing 70 end user customers and 20 business partnerships. The company now supports customer locations throughout the world operating in 7 different time zones 24 hours a day, 7 days a week, 365 days a year.
Harrison, commercial director comments: “Despite the worsening economic climate in recent months, Convergence Group is bucking the national trend. This is very much down to the fact that we have proven very effective at saving our customers money. We are providing companies with cost saving solutions at a time when they need them the most. Improving and updating businesses network systems not only saves money for a company, it can also free up valuable resources, improving overall reliability and business performance.
“I am proud of the way our company has grown and developed over the past few years and that is purely down to the dedication and hard work of the team. These eight new team members will help to support our customers’ needs and increase our growth in the future. We give careful consideration when employing team members at Convergence Group because with such a close knit team every person counts. It is also important that each person has an engineering background. The new team members are already adding energy and expertise helping to take the company in new directions.
“With nothing but recession doom and gloom in the business pages at the moment stating the West Midlands is the hardest hit region in the UK and countless reports of businesses going into liquidation it’s great to be announcing good news for a change. We are confident that by continuing to focus on the quality and delivery of our services, we will go on to win more new business even in this tough climate.”