Mitel Launches Advanced IP Telephony and Unified Communications Solutions for SMBs

Mitel has announced several enhancements to its solutions for small- and medium-sized businesses that they say address top requirements for SMBs including simple-to-deploy messaging, audio and web conferencing, mobility solutions, and easy-to-use IP desk phones.

According to research conducted by Yankee Group, SMBs are looking for help to manage IP communications and high priority productivity applications.

According to the vendor the Mitel Applications Suite 1.1 is a communications solution that unifies business critical applications in an easy-to-use, cost-effective package. The Suite delivers multiple applications on a single server with a simple administration interface, and offers pre-integrated packages that simplify deployment and upgrades.

Features include easy-to-use audio and web conferencing to allow businesses to collaborate more effectively, increasing productivity and reducing travel costs, unified messaging to provide superior customer service and reduce operational costs, and single-identity mobile integration and secure teleworker support for road warriors and remote workers.

The Mitel Applications Suite is currently available for the Mitel 3300 IP Communications Platform (ICP) and will be available for the Mitel 5000 Network Communications Solution by the end of 2008.

“The combined portfolio that resulted from the Mitel’s acquisition of Inter-Tel further strengthened our extensive choice of feature-rich, cost effective solutions that help small- and medium-size businesses to grow,” said Doug Michaelides, vice president of global marketing at Mitel. “No one understands the needs of SMBs better than Mitel with unified communications solutions such as the Mitel Application Suite that are secure, affordable, easy to install, manage and use.”

Rebranded Mitel 5000 Network Communications System

Mitel 5200, 5300 series IP phones, recognized for their advanced design and reliability, are now available for the Mitel 5000 with Release 2.4. The 5200 series IP phones provide users improved and easy access to the features and applications enabled by the Mitel 5000 communications platform. The 5300 series IP phones provide users with improved ease of use and flexibility for different job types and skill levels, large graphical displays, wideband audio support, and programmable self-labeling keys for one-touch access to speed calls, features, and much more. In addition, important accessories such as the Mitel Wireless LAN Stand, and the Mitel Gigabit Ethernet Stand are now available for the Mitel 5000.