Now offering a full 24 hour support service, meaning that all faults will be dealt with quickly and promptly. It is extremely important to the company that all customers receive the very best of service during the office out of hour’s times. NetDatatel have full project management capability and fibre infrastructure project managers. With regular newsletters and mailshots going out to channel partner and clients, NetDatatel certainly always do put the client first. Rob Campbell, Operations Manager had the following to say “Customer Centricity is at the heart of what we do and that is why we have invested in a 24/7 support structure ensuring that when our clients need our assistance we are always available with the same immediate and professional response they have become accustomed to.”
When the License Holder Programme was first implemented in 2011, the team had no idea how it would go, but it is most certainly proving to be popular. Now proud to say they have License Holders in Inverness, Aberdeen, Glasgow and Manchester. David Iftakhar of NetDatatel South had the following to say "Being given the opportunity to join NetDatatel as a License Holder and help grow the business into becoming one of the major network aggregators in the market was something that I could not say no to." Also welcoming Ron McGregor as a License Holder (North East) in August, 2013, “It's great working with a company with such a strong portfolio of products and local presence. The recent opening of our Aberdeen office and the strong team working from there really gives us the edge we need to deliver communications solutions to businesses in this area." The License Holder package enables individuals to grow their own client and channel base trading under the NetDatatel brand and to earn at the same time.