Unipalm, a distributor of internet technology solutions, has ditched Trend Network Services and announced that all its Nokia Hardware support services will now be provided exclusively by Networks First, a maintainer of network infrastructures and winner of the Comms Channel Awards category for Service 2005.
“Since the partnership began earlier this year, Networks First has demonstrated its commitment and focus by providing quality support through unparalleled customer service, underlined by the various industry awards they have won,” explains Sally Barton, director of professional services at Unipalm. “By working with Networks First exclusively, we can offer our customers the most competitive hardware RMA service and deliver the highest levels of support.”
The announcement is accompanied by the statement that both Unipalm and Networks First are 100% channel focused and believe in providing products and services to bring profitable growth to the channel.