ContactWorld is an intelligent, multi-tenant global cloud contact centre and inside sales platform that joins up all communications channels and plugs straight into an organisation’s CRM platform for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, ContactWorld ensures complete flexibility, scalability and reliability.
“We are delighted to have been awarded twice in Corporate Vision’s Technology Innovator Awards”, comments Tim Pickard, SVP Marketing at NewVoiceMedia. “Our cloud contact centre and inside sales technology is transforming the experiences that sales and service professionals offer their customers and prospects, ensuring every interaction is unique and personalised. This award is further testament that our solutions really are best-in-class and we’re extremely pleased to have been formally recognised”.