Nokia Siemens Networks services centre in Russia begins operations

Nokia Siemens Networks has announced the start of operations for its Global Network Operations Centre (GNOC) located in Voronezh, Russia. The new centre will help telecoms operators across Russia and the Commonwealth of Independent States (CIS) to improve the speed, quality and efficiency of their services.

The GNOC in Russia will improve economies of scale through its centralized network operations for regional operators. Mobile TeleSystems (MTS) in Russia is the first operator to enjoy these benefits.

The governor of Voronezh, Alexey Gordeev attended the launch, along with Armando Almeida, head of Global Services for Nokia Siemens Networks, and Kristina Tikhonova, head of Nokia Siemens Networks in Russia.

“Operators around the world are seeing the benefits of outsourcing their network operations, and this trend is gaining momentum here,” said Almeida. “Our GNOC in Russia is our fifth globally, and will help operators in the country and CIS to outsource their daily network operations and maintenance tasks. This will allow them to focus on their core business activities such as improving service quality and increasing business profitability.”

Said Tikhonova: “This is the first such network operation centre established by any telecom vendor in Russia to provide a full range of services. Operators in the region now have access to operations from a reliable telecom vendor with a strong local presence and significant international experience of managing multivendor networks. MTS is our GNOC’s first customer in the region, and we will apply the new center’s scale, automated tools and processes to drive speed, quality and efficiency across the MTS network.”