The report highlights that Orange has bolstered its customer satisfaction ratings, winning customers over with its outstanding network performance. Specific emphasis is placed on Orange network reliability at any point during the day or night, its network coverage reach, and its ability to deliver a continuous mobile broadband connection.
“We are really pleased to hear that the improvements we made to our mobile broadband network have had such a positive impact on our customers," commented Mike Newnham, Vice President of Consumer, Orange. “But it's not just improvements to our network quality, we have also increased the flexibility of our consumer mobile broadband offering and launched a new connected laptop range this year - making it even easier for customers to get online and access the things they want, when they want them.”