Orange says it has retained its position as the top mobile broadband provider in the UK, according to a survey by independent research company YouGov. Orange was ranked top for customer services and reliability, while customers also rated Orange’s mobile broadband service top in a further seven out of 15 categories, including ‘ease of use’ and ‘upload speeds’.
Orange offers a selection of mobile broadband and connected laptops in the UK, and in November 2009, made it even easier for customers to access content online by offering two new dongles, the Orange e1752 and the Option 515M, as well as two new laptops; the Asus 1005HGO and the embedded Compaq CQ61, both featuring the operating system Windows 7.
With the UK’s biggest 3G network covering over 93% of the population, Orange continues to invest in its network as part of its commitment to evolve the company’s offering and give customers consistent quality – quality of network, products, service and experience.
Asif Aziz, Director of Broadband and Home, Orange UK said: “Retaining our position as the top mobile broadband provider in the UK is a great accomplishment which we’re really proud of. This win is recognition of our strong focus on network quality and brilliant customer service and its our aim to build on these, as well as the products and services we offer, to ensure our customers continue to benefit from a high quality user experience.
Orange’s mobile broadband was also ranked number one in YouGov’s Dongle Tracker survey in October 2009.