Plantronics has announced that it will be embarking on “The Way Ahead Tour” to share its predictions for 2015 with contact centres in seven locations across the UK, and offer them a deeper dive into its latest range of EncorePro headsets. Attendees will have the opportunity to hear from Plantronics on developments in contact centre technology – and to experience some of those developments for themselves.
The Tour will run from 14 January until 12 February, with stops in Strathclyde, Edingburgh, Cardiff, Coventry, Leeds, Sunderland, and Dublin. Attendees that sign up for Plantronics’ Best Practice Clinics at their local event will receive a free consultation visit from Plantronics experts.
“The contact centre is vital to a brand’s reputation, and to the business as a whole. At Plantronics, we believe in technology’s ability to help contact centres deliver smarter customer interactions. With our “The Way Ahead Tour”, we want to give UK businesses a chance to see how they can benefit from these tools first-hand and kick off 2015 with their best foot forward” said Richard Kenny, E&A Marketing Manager at Plantronics.