All customers need to do is trade-in their old models when they purchase at least three Savi headsets. The offer, say Plantronics, which will run until 31st March 2011, will enable users to take advantage of the Savi range’s voice clarity and comfortable fit, while at the same time saving 15 per cent on the original price.
Business users will be able to take advantage of the ‘Upgrade to Savi Campaign’ which allows customers to save up to £35 on Savi Office W0100, W0200, W0300 and W0350 models and up to £25 on the Savi W430.
Trading up to the Plantronics Savi system will allow customers to mix and match calls between their desk phone and PC, without compromising business critical sound quality.
Contact centre customers will be able to take advantage of the ‘Contact Centre Upgrade Campaign’ which allows them to save £35 on Savi Office W0300 and W0350 models.
The company says the increased contact centre demand for first call resolution and the growing use of subject matter experts has led to operators requiring increased freedom to work away from their desks and greater visibility to communicate with colleagues. The Savi’s Unified Communications (UC) wireless headset facilitates the changing working environment of the contact centre.
Richard Kenny, European Manager of Contact Centre products at Plantronics said, “There are no complicated processes or coupons involved in claiming the upgrade. All contact centre and business customers have to do is complete the online form at www.plantronicsbuyback.com, provide proof of purchase and save up to £35. It doesn’t matter what make or model the old headset is – any headset is eligible. The Savi range is the ideal product to help improve customer interaction through its unique acoustic intelligence and increased staff collaboration.”