Mitel has launched the first in a series of reports examining the cost of inadequate enterprise communications and collaboration capabilities. The survey, conducted by Webtorials, analyzed the ways people interact both inside and outside an organization. Responses from participants across North America and Europe uncovered preferred methods and tools for communicating, as well as the yearly impact of losses in productivity costing $11,000 on average, per employee.
“This study underscores the alarming cost of poor communications and collaboration, and how companies of all sizes are artificially constrained by the very tools that were intended to improve their ability to be productive,” said Bob Agnes, EVP & President of Enterprise Division, Mitel “By leveraging professional-grade, yet flexible, technologies for voice, video and chat needs, Mitel can help businesses establish their best path forward so the whole of an organization can work as one.”
“For a company with 500 employees, as an example, the typical cost of inefficient communications is well over $5 million (USD) per year as outlined in our report,” said Steven Taylor, Founder and CEO, Webtorials. “While there is no communications and collaboration infrastructure that can recover all of this expense, a careful examination of methods and systems can have an immense payoff in potentially recouping millions of dollars.”