Rezidor hotels set to transform guest experience with high-speed Internet from Exponential-e

Exponential-e announced it will provide high-speed business-grade Internet to the entire UK estate of the Rezidor Hotel group, part of the Carlson Rezidor Hotel Group, the world’s ninth largest hotel group. The agreement will ensure hotel guests as well as Rezidor’s corporate sites have access to Internet speeds of up to 100 Megabits per second (Mbps) via Exponential-e’s 100GigE core network.

The project, to implement a planned installation of high-speed Internet access to all Rezidor’s UK hotels is now underway. Within this, all Radisson Blu and Hotel Missoni sites are currently in a period of implementation of 100MB bandwidth.
As part of the agreement, Exponential-e’s service will see the Group’s bandwidth split into two Internet services, which will separately supply hotel guests, conference venues and the group’s large portfolio of internal system applications with a resilient and robust connection capable of meeting the needs of bandwidth-hungry applications and devices used by guests and employees.

The three-year agreement will see the systems at 34 hotels across the UK, including well known brands such as Park Inn by Radisson, Radisson Blu and Hotel Missoni upgraded by the London based company. Work is already underway to connect all Radisson Blu and Hotel Missoni properties to Exponential-e’s network with more expected to follow in the coming months. Once complete, Rezidor will be the first hotel group in the country to be able to offer such a dedicated Internet service to its customer base.

“This roll out with Rezidor is a first in terms of scale and initiative – it’s fantastic for Exponential-e with its history of innovation, to work with a brand which equally recognises the roll of technology in providing the best for its customers,” commented Lee Wade, CEO at Exponential-e. “The solution has been designed with guests, staff and the brand in mind as requested by Rezidor. I’m delighted to see both brands setting the bar for hotel infrastructure and technology.”

Chris Webb, Regional Purchasing Manager, The Rezidor Hotel Group added: “The decision to use Exponential-e’s technology across our UK operations was the result of a stringent tender process. Ultimately its ability to provide us with a wholly owned, national 100GigE core network as well as its understanding of designing a solution which is as important to our brand as the quality of beds made it the stand out candidate. In today’s world, where highly complex software- as- a- service applications play a vital role in the day to day running of our hotels, having a resilient Internet connection to support them is vital to our ongoing success.”

Philip Mahoney, Area Vice President Radisson Blu and Missoni, UK and Ireland concluded: “Radisson Blu has always led the market in providing Internet access for our guests. We were the first hotel brand to offer free high-speed access across Europe and we continue this tradition by making sure we’re constantly upgrading our service, just as we do in all areas of our service offering. The introduction of 100Mbps, super-fast Internet access into all our Radisson Blu and Hotel Missoni hotels in the UK is just the next step in the journey; we recognise that our guests use more devices and expect faster download speeds and that meetings organisers want the peace of mind of a stable Internet service. We see this as just one of the core elements of a full service hotel offering and, just as you’d want a decent bed, a great shower and not to pay extra for them, the same is true with Internet access.”

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