Rostrvm Solutions, the UK based designer and developer of contact centre software applications, has appointed Mike Goode as Head of Business Development and Mark Lockyer to focus on developing business through complementary partners.
Goode has more than 20 years successful business development experience in the dynamic Call Centre marketplace, with companies such as AT&T/Lucent, Dimension Data and more recently CosmoCom. ”The contact centre market is a huge opportunity for Alliance Partners such as Systems Integrators (SIs) & Value Added Resellers (VARs) to generate additional revenues. Whilst Rostrvm has always worked with partners this new focus migrates informal alliances into a more formal, structured framework that will benefit everyone,” Goode commented.
Lockyer continued “Rostrvm is one of those well kept secrets. If you know us at all then you will recognise the wealth of experience in high-end, blue-chip call centres. But, with the advent of rostrvm’s SIP architecture, the advanced functionality provided to the largest contact centres can be economically applied to all customers, large and small delivered through business partners.”