ScanSource Communications Europe has announced a new webinar programme for UK resellers. The programme, ScanSource WebUpdates, consists of a series of 30-minute information sessions where ScanSource vendor and reseller partners are advised on the latest developments in a variety of areas relating to products, promotions, pre- and post-sales support solutions and other ScanSource initiatives.
The webinars take place on Tuesdays, from 10am to 10.30am UK time. During this time a subject matter expert delivers a topic-specific presentation, with time included for a brief follow-up Q&A session. The programme comes in response to a need to ensure that ScanSource partners are aware of all the latest information available to them – information that can be critical to them doing business.
“We are operating in a sector that is changing at an ever-increasing pace,” said Kim Jennings, UK Sales Manager, ScanSource Communications Europe. “Whether it’s the latest promotional deal, new purchasing tool, upcoming training course or opportunity with our vendors’ solutions, resellers needs a consistent and convenient way to keep track of the latest trends and gain access to information that can give a real boost to their business. In this sense, short, flexible and easily-digestible webinars tick all the right boxes. What’s more, by working with our vendor partners, resellers get direct access to the people that matter to their business, giving them the opportunity to ask questions they might not normally be able to voice.”
The first webinars have already taken place on the topics of ScanSource Communications Europe’s recently launched online ordering and information system, ScanSource’s Avaya IP Office Designer and new Avaya reseller growth campaign, the mobility opportunities presented to resellers by ShoreTel and latest deals on ShoreTel product bundles.
“These webinars are a great help to resellers like us,” said Glyn Hutchinson of Pennine Telecom. “We receive lots of information every week in emails and by other means and often don’t have the time to keep up with it all. With these webinars, we can set aside 30 minutes a week to go over a topic that adds real value to our business. We can then easily implement what we have discussed and spend the rest of the week concentrating on providing our customers with ever improving service levels.”
Next week, webinar participants will have the chance to hear about AdvaTel’s InTouch solution, a Unified Communications package aimed at the SMB market segment that complements the Avaya IP Office offering and enables users to see when internal and external contacts are available or schedule call-back reminders when they are not.