ShoreTel Expand Channel to Meet Demand

ShoreTel has announced that it is meeting surging demand in the UK and EMEA for its unified communications solutions with an expanded reseller channel programme.

“ShoreTel has sustained one of the fastest growth rates in the industry over the last four years, and our success is attributable to both consistently high customer satisfaction and a successful channel programme that includes partner training and joint marketing support,” said Mark Swendsen, EMEA managing director at ShoreTel, “With interest in unified communications soaring, we look forward to working with new value-added resellers to ensure we can meet demand for our award-winning solution.”

In less than two years, ShoreTel has established a strong presence in the UK market and is rapidly growing its channel operations across EMEA. The company welcomes resellers from all verticals to join programme. New partners will focus on unified communications, which ShoreTel sees as completely redefining the traditional phone system offering.

All channel partners will receive ShoreTel training in the operation of the new programme, looking at customer service best practice and how to generate the best results and returns. P

Joel Chimondes, business unit manager at ShoreTel channel distributor Horizon Solutions said, “We selected ShoreTel as a fundamental part of our unified communications strategy because ShoreTel’s IP telephony solution is reliable, scalable, and feature rich, making it a profitable product for us. By working closely with ShoreTel, and taking advantage of its training programme, we are able to provide our customers with a highly desirable unified communications solution that meets their specific needs.”