“ShoreTel is delivering on the promise of unified communications for the enterprise,” said Steve Timmerman, vice president of marketing at ShoreTel. “Our phenomenal growth is the direct result of great products, top-notch channel partners, and an absolute dedication to customer satisfaction.”
Two recent announcements demonstrate ShoreTel’s continuing momentum. The company announced ShoreTel 7.5, which extends unified communications capabilities to mobile phones and increases support for international locations. The new release features increased capacity for ShoreTel’s voice switches and two new telephones, a high-contrast color display telephone and an enhanced entry-level speakerphone.
ShoreTel also announced an agreement with Syntellect Inc. to offer Syntellect’s award-winning contact centre solution to ShoreTel resellers globally. The agreement marks a key strategic move into the high-end contact centre market and is a response to the needs of ShoreTel’s growing list of large enterprise customers. In deployment after deployment, ShoreTel has provided enterprises and government agencies a very dependable, easy-to-manage, easy-to-use, unified communications solution.