snom today announced an extension to their current guarantee condition. The extension has doubled its factory warranty to two years on its entire line of desktop IP phones and its PA-1 pager, lowering the total cost of ownership and boosting customer’s return on investment.
The warranty helps secure a return on investment by guaranteeing that the phones are the ultimate in reliability. The two-year warranty also lowers the total cost of ownership of snom phones since it helps avoid any extended warranty charges.
“Given the proven resilience and reliability of the handsets this is a natural step for snom and we see it as a good move for our customers” commented Darren Garland Managing Director at ProVu Communications Ltd a platinum distributor of the snom products. “We have been dealing with snom for many years now and we know that the returns rates are exceptionally low, so much so that for the last few years we have been offering our own extended warranties” added Garland.
IP-based phones today can be complex, with sophisticated firmware and rich business productivity features that render them crucial for business communications. In today’s challenging market it’s essential that distributors, VARs and end customers know the product they’re selling is backed by a solid warranty.
“snom has made significant investments in IP-based unified communications, which is evidenced by the popularity of our VoIP and Microsoft Lync-based, UC edition phones,” said John Bennett Managing Director of snom UK. “We want to deliver ever more value for our IP endpoints and that’s why we are backing up our innovative technology with a two-year bumper-to-bumper warranty” explained Bennett.
The warranty, which is twice the industry average, covers the 3xx series, 7xx series and 8xx series SIP-based IP phones, the PA-1 and is retroactive to phones purchased by end users since July 1st.