The Chippenham-based company, which also has offices in London and Manchester, has been included in ShoreTel’s Circle of Excellence for the last four years in a row and has now been awarded the title of Top International Partner in the Circle of Excellence.
“This is an amazing achievement and is the result of a lot of very hard work from everyone in Chippenham, London and Manchester and we thank our loyal clients whose commitment to us has given us this chance to outperform,” said Chief Executive Mark Colquhoun.
Solar earned the position of Top International ShoreTel Partner after growing by an impressive 20% over the past year. It purchased more ShoreTel products than any other international partner, and achieved a Net Promoter Score (NPS) of 75%. Net Promoter Scores are widely used in the industry as a key indicator of success, and any firm scoring above 50% is considered to be a World Class company.
“Solar Communications has only got where it is today by providing the best solutions and service in advanced unified communications technology to our clients,” Mark Colquhoun said.
“Our customers have come to expect nothing less than the best technology and service from Solar, and we work hard to deliver new and innovative integrated communications designs for complex business setups so that our clients can take advantage of the best technology on the market to improve their productivity,” he added.
“These are the reasons we work so closely with ShoreTel, which itself was one of the few unified communications firms to see its market share grow in 2012,” Colquhoun explained.