The Gold status confirms that Spitfire continues to meet Avaya’s benchmarks for partner performance including customer service levels and staff training for Avaya products and solutions.
Spitfire can supply a comprehensive service for customers, that extends from designing and implementing a communications network including telephony and Internet access together with line rental, call billing and complete after sales technical support and customer service.
Commenting on the Gold Accreditation, Susie Ward, Marketing Director for Spitfire said, “Our continued high performance as an Avaya reseller partner is very important to us and it is very gratifying to receive official recognition for this from Avaya. We aim to offer our customers the best communications solution for their business needs and the Avaya product portfolio is a crucial part of our service offering.”