Eclipse, which anticipates adding 150,000 new broadband connections with Streamline over the next three years, was chosen for its proven service quality and exceptional commitment to customer support.
“This is a fantastic endorsement for our values and everything our team puts into the Eclipse business. Thousands of small businesses already depend upon broadband from Eclipse, and now many more will rely on us to ensure robust customer transactions, and a better experience for their customers,” said Clodagh Murphy, Director at Eclipse Internet. “The whole company is excited about a close and successful working relationship with Streamline.”
Streamline customers choosing Eclipse can select from four exclusive packages, designed specifically for Streamline, each of which allow unlimited transaction data with an optional 3G back-up for added peace of mind. All will benefit from instant SMS/email alerts in the event of a technical problem, as well as Eclipse’s award-winning customer support - all from its customer support staff based in the UK.
Matt Rowsell, Chief Commercial Officer for Streamline said: “The new IP broadband terminals are the perfect solution for small businesses that need to serve customers quickly. By using these new broadband products, these outlets can offer their customers a payment experience without the waiting and the frustrations that go with that. Eclipse really delivers this by combining the service innovation, network reach, high uptime metrics and reputation for customer support that the SME market trusts.”